Can I move my data off ROLLER into Omni-Play?

Yes. We work with you to migrate your data or help you configure it. Tell us what you want to bring over from ROLLER, and export anything else you want to keep for your records. We set up your catalog, pricing rules, deposit policies, taxes, and staff accounts with you at no charge.

How long does it take to switch from ROLLER?

It depends on the size of your catalog, so we scope it once we’ve talked through your venue rather than quoting a number here. The shape doesn’t change: ROLLER keeps running until the day you stop, because setup never touches your live system.

What do I give up by leaving ROLLER?

Self-serve kiosks, cashless wallets and wristbands, the guest mobile app, and multi-site management. If any of those carry your floor, stay on ROLLER — that’s the honest answer, and it’s the same one we’d give you on a call.

What happens to my members’ saved cards and wallet balances?

Saved cards don’t come across. Billing runs through Stripe, so each card is captured again in Omni-Play, at the desk or by the member on their own guest page. Wallet balances have no Omni-Play equivalent, so settle or refund them on ROLLER before the switch.

← All comparisons

Switching guide

ROLLER alternative: what switching actually involves

You already run ROLLER, so you don’t need a feature tour. You need to know what staying costs, what setup involves, how exposed the venue is during a cutover, and what ROLLER does that Omni-Play doesn’t. All four are on this page.

Talk through your switch See pricing

Still choosing between the two? Read the feature-by-feature comparison instead.

The cost of staying

What another year on ROLLER costs you.

The tier ladder

Mobile food-and-beverage ordering and membership agreements sit on Premium. Online guest accounts, guest flags, and custom staff permissions sit on Pro. Each of those is in Omni-Play’s single price.

The device cap

ROLLER’s tiers are drawn around included sales devices — two on Lite, six on Pro, ten on Premium — and extra devices cost more on Premium. Omni-Play doesn’t count your devices.

The fees on top

Waivers, transactional SMS, the multi-venue HQ module, and advanced integrations carry usage fees above the subscription, so a strong season raises the bill. Omni-Play is one flat monthly rate.

The cutover

How long you're exposed, honestly.

Setup happens in Omni-Play, so ROLLER keeps taking payments the whole time. There is no window where neither system can ring a sale.

Before you switch

You keep trading on ROLLER

Nothing we do touches your live system. We work with you to migrate your data or help you configure it, and ROLLER keeps running until the day you switch.
Setup

We build your venue with you

We set up your catalog, pricing rules, deposit policies, taxes, and staff accounts, and connect Stripe and email. That’s hands-on work we do at no charge, not a wizard you fill in alone.
Go-live day

One system stops, the other starts

You pick the day. Setup happens in Omni-Play, so ROLLER keeps running right up to it — there’s no window where neither system can take a payment.
Your first weekend

The shift you’re actually worried about

We’re on the phone for it. Support runs seven days, which is the whole point: a play venue’s hardest hour is Saturday at eleven, not Tuesday at nine.

Read this before you move

Stay on ROLLER if any of this is true.

We'd rather lose the deal than sell you a downgrade. Each of these is something ROLLER does that Omni-Play doesn't.

You run more than one venue

ROLLER’s HQ module manages chains of a hundred sites. Omni-Play runs one venue on purpose; multi-location is on the roadmap and not built.

Your guest experience is hardware-led

Self-serve kiosks, cashless wristbands, and a consumer mobile app are real ROLLER strengths. Omni-Play has none of the three today.

You lean on the ecosystem

Three thousand venues and a deep integration marketplace buy you a partner for nearly anything. Omni-Play’s integration list is short.

Switching questions

What operators ask before leaving ROLLER.

Can I move my data off ROLLER into Omni-Play?: Yes. We work with you to migrate your data or help you configure it. Tell us what you want to bring over from ROLLER, and export anything else you want to keep for your records. We set up your catalog, pricing rules, deposit policies, taxes, and staff accounts with you at no charge.
How long does it take to switch from ROLLER?: It depends on the size of your catalog, so we scope it once we’ve talked through your venue rather than quoting a number here. The shape doesn’t change: ROLLER keeps running until the day you stop, because setup never touches your live system.
What do I give up by leaving ROLLER?: Self-serve kiosks, cashless wallets and wristbands, the guest mobile app, and multi-site management. If any of those carry your floor, stay on ROLLER — that’s the honest answer, and it’s the same one we’d give you on a call.
What happens to my members’ saved cards and wallet balances?: Saved cards don’t come across. Billing runs through Stripe, so each card is captured again in Omni-Play, at the desk or by the member on their own guest page. Wallet balances have no Omni-Play equivalent, so settle or refund them on ROLLER before the switch.

Next step

Switching from ROLLER: where to go from here.

Every Omni-Play plan includes white-glove setup. See Omni-Play pricing and what each plan includes, then book a demo to walk through your switch from ROLLER.

Omni-Play by venue type

Features in this comparison

Other switching guides

Try the demo

Thinking about leaving ROLLER?

We'll walk you through setup and what it involves before you commit to a date.

Try the live demo Book a founder demo

Hands-on setup · data migration help · no lock-in