Switching guide
LilYPad alternative: what switching actually involves
LilYPad is a decent fit for a small indoor playground and plenty of operators like it. This page is for the ones who’ve hit its edges — the Saturday with nobody to call, the per-seat bill, the booking boxes on their own website — and want to know what leaving costs before they start.
Still choosing between the two? Read the feature-by-feature comparison instead.
The cost of staying
What another year on LilYPad costs you.
Priced per seat
A third-party listing publishes $99 per user per month, so each front-desk login you add raises the bill. Omni-Play is one flat rate for unlimited devices and staff. At one or two seats LilYPad is cheaper; the lines cross as the desk grows.
The busiest shift is the unsupported one
Reviewers note LilYPad’s support isn’t available on weekends. A play venue earns its week on Saturday, so that’s the shift where a stuck register costs the most. Omni-Play answers seven days.
Online booking is a bolt-on
Round-the-clock party booking arrives as a separate module embedded in your site as boxes reviewers call dated, and its price isn’t published. Omni-Play’s deposit-backed wizard is core to the platform; guests book it online around the clock, through our hosted storefront or through our Integration Partner API on your own website.
The cutover
How long you're exposed, honestly.
Setup happens in Omni-Play, so LilYPad keeps taking payments the whole time. There is no window where neither system can ring a sale.
-
Before you switch
You keep trading on LilYPad
Nothing we do reaches your live register, so there’s no rush and no risk in starting. We work with you to migrate your data or help you configure it, and LilYPad keeps running until the day you switch.
-
Setup
The desk workflow is the real work
We set up your catalog, pricing rules, deposit policies, taxes, and staff accounts, and connect Stripe and email, at no charge. The part that matters most is sitting with your staff to rebuild how a Saturday runs — sessions, capacity, the will-call board — so nobody meets it for the first time during a rush.
-
Go-live day
Pick a quiet weekday
Setup leaves LilYPad untouched, and it keeps running until you stop it. Go live midweek, not Saturday, and you have four low days to find the rough edges.
-
Your first weekend
The difference you switched for
This is the shift the whole decision was about. Support runs seven days, so when something goes sideways at eleven on a Saturday there’s someone to call.
Read this before you move
Stay on LilYPad if any of this is true.
We'd rather lose the deal than sell you a downgrade. Each of these is something LilYPad does that Omni-Play doesn't.
Weekdays are enough and you like their support
Reviewers praise LilYPad’s responsiveness and the pace of new features. If you’ve never needed help on a Saturday, that’s a real relationship to give up for a problem you don’t have.
Your books run on the QuickBooks link
LilYPad integrates with QuickBooks; Omni-Play exports CSV instead. If that link saves your bookkeeper a day a month, price the loss before you move.
You run one or two logins
Per-seat pricing is only a problem when there are seats. At a single user, LilYPad’s published $99 sits below Omni-Play’s $149, and the math doesn’t turn until the desk grows.
Switching questions
What operators ask before leaving LilYPad.
- Can I move my data off LilYPad into Omni-Play?
- Yes. We work with you to migrate your data or help you configure it. Tell us what you want to bring over from LilYPad, and export anything else you want to keep for your records. We set up your catalog, pricing rules, deposit policies, taxes, and staff accounts with you at no charge.
- What replaces the colored wristbands?
- A will-call board. The day’s admissions sit on an expected, here, departed lifecycle with a one-tap check-in, and live occupancy counts only the guests who are actually inside. Staff read a screen instead of scanning the room for a color, which is a change in habit as much as in software.
- Do I lose the QuickBooks integration?
- Yes. Omni-Play has no QuickBooks integration; its reports export as CSV for import instead. If that link is carrying real weight in your bookkeeping, weigh it honestly — it’s a reason some venues should stay where they are.
- When should I go live?
- Midweek. LilYPad keeps running until you stop it, so pick a quiet Tuesday or Wednesday and give yourself four low-traffic days to find the rough edges before the first Saturday.
Try the demo
Thinking about leaving LilYPad?
We'll walk you through setup and what it involves before you commit to a date.