Switching guide
Aluvii alternative: what switching actually involves
If your Aluvii onboarding was rough, you already know the real question about switching, and it isn’t features. It’s what setup involves, what stays behind, and how exposed the venue is on cutover day. This page covers all three.
Still choosing between the two? Read the feature-by-feature comparison instead.
The cost of staying
What another year on Aluvii costs you.
Priced per login
Aluvii quotes per business; a third-party listing puts the start near $89 per user per month. Per-user pricing means the bill grows every time you add a front-desk seat. Omni-Play’s flat rate covers unlimited devices and staff.
What you can’t check before you commit
Capacity caps per slot, deposit and cancellation rules, and support hours aren’t documented publicly, so you find out how they work after you’ve signed. Omni-Play publishes all three.
The mess you already paid for
Operators describe Aluvii migrations as chaotic: duplicate guest accounts, passes that wouldn’t activate, records hard to merge. Staying doesn’t undo it — those duplicate households are still skewing your reports today.
The cutover
How long you're exposed, honestly.
Setup happens in Omni-Play, so Aluvii keeps taking payments the whole time. There is no window where neither system can ring a sale.
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Before you switch
You keep trading on Aluvii
Nothing we do touches your live system. We work with you to migrate your data or help you configure it, and Aluvii keeps running until the day you switch.
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Setup
We build your venue with you
We set up your catalog, pricing rules, deposit policies, taxes, and staff accounts, and connect Stripe and email. That’s hands-on work we do at no charge, not a wizard you fill in alone.
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Go-live day
Aluvii runs until you stop it
Setup happens in Omni-Play, so your live system is untouched throughout. You pick the day, and if the first hour goes badly you still have a working register while we fix it.
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Your first weekend
Someone answers
Aluvii’s support coverage isn’t published, so you may not know what a Saturday looks like until you need one. Omni-Play’s support runs seven days.
Read this before you move
Stay on Aluvii if any of this is true.
We'd rather lose the deal than sell you a downgrade. Each of these is something Aluvii does that Omni-Play doesn't.
Price is the whole decision
Aluvii starts below Omni-Play and a third-party listing indicates a free version exists. If the monthly number is the only axis you’re judging on, Aluvii wins it and we won’t pretend otherwise.
You use the kiosks, access control, or arcade cards
Those are real Aluvii modules with no Omni-Play equivalent. Replacing them means finding another vendor, not another setting.
Payroll runs through Aluvii
Its HR and timekeeping module does payroll and labor reporting. Omni-Play’s time clock records punches and lets a manager fix a timecard, and stops there.
Switching questions
What operators ask before leaving Aluvii.
- Will my Aluvii data come across?
- Yes. We work with you to migrate your data or help you configure it. Tell us what you want to bring over from Aluvii, and export anything else you want to keep for your records. We set up your catalog, pricing rules, deposit policies, taxes, and staff accounts with you at no charge.
- What happens to my duplicate guest accounts?
- We flag them with you while we plan the migration. If duplicates build up in Omni-Play — two parents signing up the same family — duplicate-account merge is a built-in feature, so fixing it is a screen rather than a support request.
- What do I give up by leaving Aluvii?
- The lower price, the kiosks, the access-control module, arcade cards, and the HR module with payroll reporting. If any of those matter, the last section on this page is the honest read.
Try the demo
Thinking about leaving Aluvii?
We'll walk you through setup and what it involves before you commit to a date.